936-900-9335 855-654-7665
SPA AND HOT TUB SEASON IS HERE:
HOT TIPS #3 PRESENTED BY SPAGUARD
RINSE & REPEAT:
It’s always a good idea to rinse off before use to remove lotions and soaps in order to reduce the number of contaminants that could potentially cause poor water conditions. When done soaking, rinse off again to ensure that nothing lingers to potentially irritate your skin or eyes.
COVERS:
Keep spa covered when not in use to prevent debris from getting in the water. After extended covered time, allow the spa to “breathe” a bit before getting in so that the trapped vapors and condensation can dissipate. (SOLD IN STORES)
Eden offers locally fabricated hot tub and spa covers which are made to the highest standards. Expedited production at NO EXTRA CHARGE can have it on your hot tub in as soon as next day. Call to order and for more details.
Call Toll Free Today! 855-654-POOL (7665)
Our expert staff is standing by to answer your questions
SPECIAL PROMOTIONS:
CALL FOR DETAILS
**Cell rated for 35k gallons. Includes up to 20 bags as needed.
***Includes install with soft hose and fittings as needed.
Conroe * The Woodlands
Huntsville * Willis
Spring * Montgomery
575 Reviews
2018-10-12
Robert
2018-10-11
Mark
[Service Timeliness]
2018-10-11
Mary
[Service Price Timeliness Technician]
2018-10-09
John
[Service Timeliness Technician]
2018-10-08
Danny
[Service]
2018-10-06
Allen
[Service]
2018-10-05
Susan
[Technician] Josh is very friendly and knowledgeable.
2018-10-03
William
[Timeliness Technician] Always good to see Kenny. We are confident in all your employees but especially Kenny.
2018-10-03
Karen
[Service Timeliness Technician]
2018-10-01
Kendal
[Service]
2018-09-27
Samuel
[Service Price Timeliness Technician]
2018-09-26
Wayne
[Service Timeliness Technician] Kenny was great. He took time to explain everything. Very prompt service
2018-09-25
Jerry
[Service Timeliness Technician] Excellent service all the time. Only company that I will use for my pool problems.
2018-09-24
Jeffrey
[Service Timeliness Technician]
2018-09-24
MADHUR
Chuck was very helpful and knowledgeable.
2018-09-20
DAVID AND LESLIE
[Problem Resolution]
2018-09-18
Cynthia
[Service Technician]
2018-09-18
Colter
[Service Price Timeliness Technician] I had a wonderful experience with Eden. I will be continuing to use their services going forward.
2018-09-17
Kimberly
[Service Price Timeliness Technician] Very pleased with their services. Honest punctual and knows all about pools. I would recommend this company any day.
2018-09-14
MICHELLE
2018-09-14
SCOTT & ERIN
[Problem Resolution] Chuck was very polite and had in resolved in minutes.
2018-09-12
David
[Service Timeliness]
2018-09-10
REBECCA
[Problem Resolution]
2018-09-08
James
[Service Price Timeliness Technician] Johnny does a great job
2018-09-07
Kristen
[Service Price Timeliness Technician]
2018-09-06
Aaron
2018-09-06
CAROLYN & JOHN
[Professionalism] Jay the pool technician was very personable and professional in troubleshooting the pool heater problem. After installing the repair part the heater started up. After the heater went through the heating cycle twice it seemed to have solved the problem. I told Jay I would let it run awhile longer to see if it was fixed. Jay left for another appointment. When I checked back an hour later the heater had shut down. I waited 2 hours and tried to start it again. It started and then when the heating cycle came on it immediately stopped heating. It did this 2 more times and then shut down. "AGS" and "Service" appeared on the screen. It appears something is still wrong with the heater.
2018-09-06
JERRY
[Service Timeliness Technician] Chuck did an outstanding job. Price is always subjective but work was good. Still owe me a solinoid to finish the job.
2018-09-05
Paulet
[Technician] Jay worked incredibly hard to get the new panels to line up exactly right. Super impressed with how he not only did the job but the cleanup afterwards as well
2018-09-05
Michael
[Service Price Timeliness Technician] Kenny answered all my questions.
2018-09-01
Dorothy
...Thank u Tom 4 coming out & teaching us a few VERY HELPFUL TIPS & A BIT MORE ABOUT OUR POOL. And your a nice man.!Ashley is very helpful as well . Thanks again .
2018-09-01
Judy
[Technician] The finished product is great but I really needed more information along the way. I did not feel like the communication was very good.
2018-08-31
JOE & DIANE
[Problem Resolution] Always fixes problems
2018-08-31
Michael and Linda
[Service Price Timeliness Technician] Very impressed by Jay's work performance - he was very creative in solving the problems associated with installation of the Frog canister. He's also a very personable character.
2018-08-30
ADY
[Service Price Timeliness Technician]
2018-08-28
Doug
[Technician] Chuck was very professional. He talked with me at length about the issue that brought him out and about other potential problems.
2018-08-27
Bill
[Service Price Timeliness Technician] SATISFIED ON SERVICE
2018-08-16
Susan
[Service Timeliness Technician]
2018-08-15
Danny
[Service Timeliness Technician] Work quality Communication Timeliness
2018-08-13
Judy
[Service Technician] I have had trouble connecting with Eden Pools. I have called many times and no one will return my call. Now we need a new sand filter and it will cost so much and our heater has not worked all summer and I have called many times about that.
2018-08-10
Doyle
[Service Timeliness Technician]
2018-08-10
BRAD
[Service Timeliness Technician]
2018-08-09
PHIL & PATRICIA
[Service Price Timeliness Technician]
2018-08-08
STEPHEN
[Professionalism] I would love to check all three boxes. Jay was a consumate professional and a huge credit to eden pools and AHS.
2018-08-07
TOM & MADELYN
[Service Timeliness] Good communication on appt schedule Like eMail invoice vs paying technician Very thorough job on finding the leaks - Repairs seemed to have solved the problem.
2018-08-01
JOE & DIANE
[Technician] Always do a great job.
2018-08-01
Karren
[Technician] Tom the technician was very knowledgeable.
2018-07-31
PHIL & PATRICIA
[Service Price Timeliness Technician]
2018-07-30
Damien
[Service Price Timeliness Technician] All of the above were excellent .
2018-07-27
JOE & DIANE
[Problem Resolution] Always happy with service.
2018-07-27
Greg
[Timeliness]
2018-07-26
BRETT & JULIE
[Service Price Timeliness Technician]
2018-07-25
Michael
[Service Timeliness Technician] Technician was helpful and answered all our questions.
2018-07-25
Duane
[Service] Great service and professional crew
2018-07-25
Christopher & Jennifer
[Timeliness Technician] Brandon was great. When I called in my service request to HWA I was concerned I'd have to nurse the pool through the weekend on a dead pump. I'm totally happy with the dispatch service txt message alerts and the follow up. My pool is back in circulation without a visit from the green monster! Thank you Eden Pools!
2018-07-20
BETHANY AND PHIL
[Problem Resolution] Did a wonderful job with timeliness professionalism and helped explain the cause of the problem.
2018-07-19
TASOS
2018-07-16
Eduardo
[Timeliness Technician] Very good service I recommend eden pro service100%
2018-07-14
John
[Service Price Timeliness Technician] I would recommend Eden Pools to anyone! These folks are friendly courteous and willing to answer any questions you may have.
2018-07-13
Cody
[Service] Kenny was well educated knew exactly what he was doing
2018-07-12
Brad
[Service Price Timeliness Technician]
2018-07-12
danny moreau
[Service Timeliness Technician]
2018-07-12
SARAH
2018-07-10
PHILLIP & BETTY
[Professionalism] Brandon was outstanding!
2018-07-09
JOE & DIANE
[Problem Resolution] Always great service and always fixes problem.
2018-07-06
Jerry
[Service Technician] The technician did an excellent job.
2018-07-05
Duane
[Service Technician] Quality service. Pool techs are very professional.
2018-07-05
JILL
[Timeliness]
2018-07-02
KEITH
2018-06-30
Patrick/Laurie
[Service Timeliness Technician] Excellent
2018-06-29
Rick
[Service Price Timeliness Technician] The two (2) Service Experts did an OUTSTANDING Job !!!! Pricing was great and overall job was Excellent !!!!
2018-06-28
Frieda
[Technician] Technician was innovative in solving problems.
2018-06-28
WESLEY
[Professionalism] Perfectly executed
2018-06-28
Lorraine
[Service Timeliness Technician]
2018-06-25
Sherif
[Service Timeliness Technician]
2018-06-21
PHILLIP & MELISSA
[Problem Resolution]
2018-06-20
Larisa & Kevin Marr
[Service Price Timeliness Technician]
2018-06-20
Edward & Ruth Soley
[Service Timeliness Technician]
2018-06-19
STEVEN AND CYNTHIA
[Professionalism] Technician was very professional and very knowledgeable about what he was doing and he kept me in the loop about what was going on and any issues that he ran into he let me know about it and explained the process of what he was doing
2018-06-19
BOB & DEBBIE
[Professionalism] Reschedule was quick
2018-06-18
GENE
[Professionalism] Very courteous and polite. Resolved our issue within 5 minutes of being here. Wonderful company.
2018-06-18
LAURENCE
[Problem Resolution] Everything went just as they described.
2018-06-18
Susan
[Service Technician]
2018-06-18
Jerry
[Service Timeliness Technician]
2018-06-15
REBECCA
[Problem Resolution]
2018-06-15
BOB & DEBBIE
[Problem Resolution] Excellent service resolved problem quickly
2018-06-14
LAURA
[Service Price Timeliness Technician]
2018-06-14
ROGER & KATHRYN
[Problem Resolution] Service was very good.
2018-06-13
HOWARD & BRENDA
[Problem Resolution] I wanted to tick all of the above. Eden Pool Service are just perfect.....professional timely courteous great communication...A++++
2018-06-13
Mary
[Service Price Timeliness Technician] You always exceed our expectations!
2018-06-12
Paulet
[Service Timeliness Technician] Tom was very prompt. He completed the service Call efficiently and promptly and answered my questions thoroughly
2018-06-08
LAURA
[Problem Resolution]
2018-06-08
Tim
[Service Timeliness Technician] Kenny is a great guy. Very informative.
2018-06-08
DONALD & ANGELA
[Professionalism] As usual Eden Pool was prompt professional and solved the issue with one visit.
2018-06-08
Mark
[Timeliness Technician]
2018-06-07
WILLIAM & ANNE
[Problem Resolution] The technician - Jay provided excellent customer service and repaired our pool gas heater.
2018-06-07
Kent
[Service Price Timeliness Technician] Eden provided great service and reasonable pricing for the work needed.
2018-06-06
JEREMIAH
[Professionalism] Very prompt and professional. Great service I would definitely recommend for service.
2018-06-06
Luis Contreras & Birgit Hess
[Service Timeliness Technician] Excellent service!!!
2018-06-05
MICHAEL
[Problem Resolution]
2018-06-04
TREVOR
[Professionalism]
2018-06-04
Shane
[Service Price Timeliness Technician] excellent work as usual!
2018-06-02
Terry
2018-06-01
SHAROL
[Service Price Timeliness Technician] Service was prompt and professional thank you
2018-05-31
MICHAEL & AMANDA
[Problem Resolution] Great and thorough work.
2018-05-31
GONZALO
[Professionalism] Very proffesional
2018-05-31
MICHAEL
[Timeliness]
2018-05-31
JAMES
[Problem Resolution] The Eden techs did a great job diagnosing and resolving the issues. Parts ordered/received fast and installed promptly.
2018-05-31
LAURA
[Problem Resolution]
2018-05-30
Michael
[Service Technician] Excellent service
2018-05-29
TONY
[Professionalism] Professional and kept me apprised if all progress. Cleaned area before departing.
2018-05-25
Claudine
[Service Price Timeliness Technician]
2018-05-24
BRADLEY
[Problem Resolution]
2018-05-22
SHARON
[Service] Brilliant service can not recommend these guys enough! So helpful friendly and know their pool equipment. Thank you Eden pools.
2018-05-22
AARON
[Timeliness] Very good communication. Loved all the updates
2018-05-18
MICHAEL & JULIANE
[Problem Resolution]
2018-05-17
Matthew
[Service Price Timeliness Technician] Outstanding honest service.
2018-05-16
SHARON
[Problem Resolution] Best pool service we have had at our house sent by AHS!
2018-05-16
Richard
[Timeliness] Jay is an awesome pool tech! Thank you Eden Pools!
2018-05-15
SPIRIDON
[Problem Resolution]
2018-05-15
WARREN AND CHRISTINA
[Problem Resolution]
2018-05-15
David
[Service] Tech did not know that the service was a drain and clean service. Thought it was only a clean service. Once I advised them that is was a drain and clean all went ok.
2018-05-15
Terry
[Service Price Timeliness Technician] Have nothing but good things to say about my experience with Eden Pools.
2018-05-14
Gabbie
[Service Technician] Kenny was great
2018-05-14
Lisa
2018-05-09
TERRY
[Service Price Timeliness Technician] Have had other service yours is better all the way around.
2018-05-08
TOMAS
[Problem Resolution] The servise was excelent punctual and professional.
2018-05-08
Luis Contreras & Birgit Hess
[Service Timeliness Technician]
2018-05-08
JACQUELINE
[Professionalism]
2018-05-07
David
2018-05-04
ROBERT
[Problem Resolution] Great job by your technician!!!! Pool heater is running like new! Thanks again Robert Whatley
2018-05-04
Jamie
[Service Timeliness Technician] Chris was professional knowledgeable and took time to answer my questions.
2018-05-04
BRENDA
[Problem Resolution] Prompt pleasant and immediately resolved the issue
2018-05-03
Emad
2018-05-02
Marc
[Service Timeliness] After some initial confusion they quickly resolved the problem.
2018-05-02
Theresa
[Service Technician] The Tech did a great job and was very courteous. He even rolled up our garden hose after using it.
2018-05-02
Gary
[Service Technician]
2018-05-02
KERRY
[Professionalism]
2018-05-01
Joseph
[Timeliness]
2018-04-30
JENNIFER & JAMES
[Problem Resolution]
2018-04-28
TINA
[Problem Resolution] The pool contractors that AHS use are very good
2018-04-27
WESLEY
[Professionalism] The best most knowledgeable pool engineer ever! Jay quickly assessed my situation; made the extensive and necessary repairs as needed. Making sure I knew all of my options and what to expect down the road. A+++
2018-04-24
Duane
[Service Timeliness Technician] Very professional team. Quick to answer questions and meet service requests. Great work on installation and modifications.
2018-04-24
WILLIAM
[Professionalism] Not just professional! They are timely and get the problem solved too!!
2018-04-23
WESLEY
[Professionalism]
2018-04-23
Angelia
[Service Price Timeliness Technician]
2018-04-21
Joe
[Service]
2018-04-21
JERRY
[Problem Resolution]
2018-04-21
ANDREW & PERI
[Problem Resolution] They came quickly were very professional and identified and document the problem quickly.g
2018-04-19
KERRY
[Professionalism] Really professional and extremely helpful
2018-04-19
PHILLIP & MELISSA
[Professionalism] Technician stayed in contact although issue seems to be electrical related and will need to call electrician. He let me know his evaluation of the visit prior to leaving. Thanks Phillip Vincent
2018-04-19
HENRY
[Professionalism] Eden has done excellent work for us on several occasions. We would like to have them listed to do all our future pool repairs also.
2018-04-18
Joe
[Service Timeliness] Requested same day service and although the schedule did not show availability Eden found a way to get someone out to take care of our problem. Will definitely use again in the future!
2018-04-16
MICHAEL AND NEVA
[Problem Resolution]
2018-04-13
Shane
[Service Price Timeliness Technician]
2018-04-12
EDDY
[Problem Resolution] Great follow through! Professional technicians!
2018-04-12
EDDY
[Problem Resolution] Followed up with previous issue and helped to understand process.
2018-04-12
Joseph
[Technician]
2018-04-11
MICHAEL
[Professionalism] The tech repaired the problem right away.
2018-04-10
Mary
[Service Timeliness Technician] I was walking the grandkids to daycare when I received a text that the technician was 14 minutes away. I walked back quickly but he was gone when I got home. I called - and in the few minutes between his arrival and mine he had diagnosed the problem replaced the required part turned the pumps back on and left for his next call. I am more than impressed with the service Eden Pools provides!
2018-04-10
Jeffery
[Service Timeliness Technician] Andy did an excellent job. I walked through everything with him and he was very patient answering all of my questions. He had no problem honoring my requests to lower the ph to 7.6 and to leave enough clorine in the system to last 10 days instead of the usual 7. The only thing he was missing for the filter cleaning job was a rubber mallet. I let him borrow mine to help reseat and tighten the metal strap that holds the filter together.
2018-04-10
JACKIE & BARNETTIA
[Problem Resolution] Great
2018-04-09
Chad
[Service Price Timeliness Technician]
2018-04-09
DAVID
[Problem Resolution]
2018-04-09
LYNDA & ALAN
[Professionalism]
2018-04-05
NANCY
[Problem Resolution] It took 10 minutes and a simple pump part and we were back in business- due to a back injury I wasn't able to go outside but from a window view everything appears to be running and flowing.
2018-04-05
JENNIFER
[Problem Resolution]
2018-04-05
Emad
2018-04-05
Dean
[Professionalism]
2018-04-05
PATRICK & COLLEEN
[Problem Resolution]
2018-04-05
DEBBIE
[Service] Worked hard to get what was needed from insurance company and excellent communication along the way. Very professional!!
2018-04-04
MICHAEL
[Professionalism]
2018-04-04
WILLIAM
[Problem Resolution] Chris is professional and personable but still gets the job done quickly and properly.
2018-04-04
SANDRA
2018-04-04
HELENE
[Problem Resolution] Very knowledgeable professional and timely. Jay made me feel assured that my pool will be fixed completely.
2018-04-03
ANDREA
[Problem Resolution]
2018-04-03
ISIDOR
[Problem Resolution]
2018-04-03
MATTIAS
[Problem Resolution] The technician identified and fixed the problem quickly and was very helpful. Thanks!
2018-03-29
DANIEL & JAN
[Problem Resolution] Took longer for service than expected; however back-ordered manifold and severe storms had something to do with that. They did advise to run pool on recirculate to help maintain chlorine production and movement. Thanks
2018-03-29
NANCY
[Professionalism]
2018-03-29
BENJAMIN & WHITNEY
[Problem Resolution]
2018-03-29
GENE
[Professionalism] Wonderful experience. Tom was very knowledgeable and helpful. He was able to resolve our issues within 10 minutes of arriving.
2018-03-28
David
[Timeliness Technician]
2018-03-28
TAWNY & HUNTER
[Problem Resolution] Professional on time quick and solved problem.
2018-03-27
JOSHUA
[Problem Resolution]
2018-03-26
BARBARA
Eden has always got the problem solved Jay has always been professional and helpful.
2018-03-26
Shane
[Service Price Timeliness Technician] Always a pleasure to work with Eden. Easy breezy and the pool is fixed.
2018-03-26
TOWFIQ
[Timeliness]
2018-03-23
JAMES
[Problem Resolution] Fixed what was wrong in less than 5 minutes. My pool guy couldn't tell me what was wrong. Saved me a lot of $$$$.
2018-03-23
C
[Professionalism]
2018-03-22
Jason
[Service Price Timeliness] Great guy as usual
2018-03-22
WILLIAM AND LORA
[Problem Resolution]
2018-03-22
James
[Service Timeliness Technician] The pool is very clean and looks great. It is ready for me to jump in everyday I get home. Service is fast and very friendly.
2018-03-21
GLEN & CRYSTAL
[Problem Resolution]
2018-03-20
STEPHEN
[Problem Resolution]
2018-03-20
Mary
[Service Price Timeliness Technician] We are always pleased with the timely and quality service we get from Eden Pool Service.
2018-03-19
Jorge
[Service Price Technician] Amazing overall experience. I wanted to rate my experience as 1 star because you guys charged my card for a separate job without my permission but I didn't think it'd be fair for Vince and the technicians great work.
2018-03-16
CHARLES AND JOHNDA
[Service Price Timeliness Technician] To m was great
2018-03-16
SANEELA & ARIF
[Problem Resolution]
2018-03-16
Razelle
[Service Price Timeliness Technician] Chris was informative on time and very helpful
2018-03-16
KURT
[Professionalism] The staff at Eden Pool Service is excellent. The inside Peter call me to arrange the appoint and called back to confirm the appointment. They emailed me the confirmation and also sent me a notice the technician was on his way. The technician was great he was able to problem solve the issue and address how to correct the worn out parts. When they returned with the parts to correct the issue they were on time and very professional. They will be the only pool company to work on my pool in the future. They are better than the rest of the companies you have sent to my home in the. past.
2018-03-15
Jason
[Service Technician]
2018-03-15
RANDALL & REBECCA
[Service Timeliness Technician] Jay was great- very friendly and personable. He explained everything he did.
2018-03-15
CLAYTON
[Problem Resolution] Chris was extremely nice and very professional in addressing the issue.
2018-03-14
MARIA
[Professionalism] Excellent
2018-03-14
RUTH
[Problem Resolution] Billy was accommodating and helpful. Thank you!
2018-03-14
BRENT & MARLA
[Problem Resolution]
2018-03-14
JC
[Problem Resolution]
2018-03-13
JESSICA
[Timeliness] Quick and painless process
2018-03-13
WILLIAM
[Service Timeliness Technician] Mr. Hernandez did excellent work.
2018-03-12
Greg
[Service Technician]
2018-03-12
SPIRIDON
[Timeliness]
2018-03-09
David
[Service Timeliness Technician] Thanks for the good work!
2018-03-09
STEVE & SUZANNE
[Problem Resolution]
2018-03-08
RONALD AND PAULA
[Professionalism] Top notch professional
2018-03-07
Cindy
[Service Timeliness Technician] Chris was very knowledgeable and helpful. Eden pools has always gone above and beyond when they have serviced our pool. We have a home warranty and when they send another pool company out I know I won't get the service that Eden offers.
2018-03-07
TANA
[Problem Resolution] very good experience the best service
2018-03-06
CHARLES
[Problem Resolution] Very happy with the service. The technician was very professional and resolved the problem quickly.
2018-03-06
HEATHER
[Problem Resolution]
2018-03-06
Bernie
[Service Price Technician]
2018-03-05
RICHARD
[Service Timeliness Technician] Chris is a credit to your company.
2018-03-05
David
[Technician]
2018-03-05
WILLIAM
[Professionalism] They got here very quickly checked out the problem ordered parts and had it all fixed within 3 work days of my original call to AHS.They were friendly easy to reach competent and friendly. Could not have been better.
2018-03-02
Susan
[Service Timeliness Technician]
2018-03-02
DANYALE & BRIAN
[Timeliness]
2018-03-01
JAMES
[Service Price Timeliness Technician] You guys had the best price and were quick to schedule the work. On time and within budget. Thanks.
2018-02-28
CHUCK & KATHY
[Professionalism] Peter and Chris were wonderful!
2018-02-28
RICHARD
[Service Timeliness Technician] Jay's the best.
2018-02-27
Roger
[Service Timeliness Technician] Very pleased with work done.
2018-02-27
Tom
[Service Timeliness] Very quick response to problem.
2018-02-26
KONG
[Professionalism]
2018-02-22
David
[Service Timeliness Technician]
2018-02-22
Donnie
[Price Technician] The guy that performed my service was very honest which I appreciated
2018-02-22
JOHNE
[Problem Resolution] Chris was here on time very professional and fixed the problem
2018-02-19
Kim
[Service Price Timeliness Technician]
2018-02-16
John
[Technician]
2018-02-16
WILLIAM
2018-02-15
HOWARD
[Professionalism] Chris did a great job and they had the needed parts in the truck when they arrived so NO I'll have to come back later experience. Eden took great care of us.
2018-02-14
Tina
[Service Price Timeliness Technician]
2018-02-14
Tim
Still waiting on water analyses but service and communication with dispatch was superb.
2018-02-13
Charles
Outstanding Service!
2018-02-13
JOHN & PEGGY
[Problem Resolution]
2018-02-12
ROBERT
[Service Technician] Made sure everything was working properly.
2018-02-12
JOHN
[Professionalism] The tech was very good came back and put timer parts on closed gate locked all three lock great people. We will see in morning if pump kick on and primes if problem is fix I believe it well as for their professionalism
2018-02-08
Andrew
[Service Technician]
2018-02-07
Tristyn
[Service Price Timeliness Technician] This was the fourth pool company we delt with trying to fix the same issue. I can not express how pleased I have been with everyone they sent out and their customer service. Very kind and honest people. It took several trips but they didn't give up and I truly appreciate it. We finally have our heater working!
2018-02-07
Jill
[Service Timeliness Technician] I haven't received a bill at this time so was unable to rate price.
2018-02-05
Bernie
[Service Price Timeliness Technician]
2018-02-05
LAURA
[Professionalism] The EDEN Pool technician was very knowledgeable and did a very high quality job. A pleasure to work with.
2018-02-02
MICHAEL
[Coverage] All of the above.
2018-02-02
JENNIFER & LARRY
[Problem Resolution]
2018-02-01
KENNETH
[Problem Resolution] The Technician was great. On time very friendly and professional. He explained the issue and that the pump was not repairable and should be replaced under warranty.
2018-02-01
GEORGE
[Service Timeliness] Good guy
2018-02-01
Cecil
2018-01-31
Mariya
[Service Price Timeliness Technician] Always a pleasure when you come!
2018-01-31
JOHN
[Professionalism]
2018-01-29
DONALD & ANGELA
[Service Timeliness Technician] Staff was complete friendly and professional. They did an outstanding job.
2018-01-25
Jerry
[Service Timeliness Technician] Chris is great. Knows the business and he really wants to help you solve your problem(s). He is a keeper.
2018-01-25
Aaron
2018-01-24
DAVID & SUSAN
[Service Timeliness Technician]
2018-01-24
Mariya
[Service Price Timeliness Technician] Updates courteous service pleasant personality
2018-01-19
STEVE
[Professionalism]
2018-01-19
ALFRED
[Coverage]
2018-01-17
CHRISTOPHER
[Professionalism] These guys are great!
2018-01-15
Joe
[Service Timeliness Technician] Always great fast service!
2018-01-12
STEVEN & APRIL
[Problem Resolution]
2018-01-11
Mary
[Service Price Timeliness Technician] Always pleased with the pool repairs Eden Pool Service has done for us.
2018-01-11
Lynne
[Service Price Timeliness Technician] Very happy with everyone from Eden Pool Service!
2018-01-10
Jill
[Service Price Timeliness Technician]
2018-01-10
BRADLEY & LISA
[Professionalism]
2018-01-09
JACKIE & BARNETTIA
[Problem Resolution] Very professional
2018-01-05
JACK & JOAN
[Professionalism]
2018-01-05
Mary
[Service Technician] Chris was very helpful and suggested next steps to take if the pump fix did not resolve the leak.
2018-01-05
RICHARD
2018-01-05
Susan
[Technician] Tom is awesome!
2018-01-03
KEN & STACY
[Professionalism]
2017-12-29
BRIAN
He really took his time repairing things. Not sure if it's fixed yet. But very happy with his service.
2017-12-29
ANTHONY AND MELISSA
[Professionalism] Great technician!
2017-12-28
CASSANDRA
[Professionalism]
2017-12-28
Jerry
[Service Technician] The technicians did an excellent job of rewiring my system and fixing the problem that I had with receiving an error message.
2017-12-28
Donald
[Service Timeliness Technician] Super efficient. Great communication.
2017-12-28
Mariya
[Service Technician] Excellent communication; friendly know-how.
2017-12-22
Bradley
[Coverage]
2017-12-22
Susan
[Technician]
2017-12-22
DAVID
[Professionalism]
2017-12-21
David
[Service Timeliness Technician]
2017-12-21
Adam
[Service Timeliness Technician]
2017-12-20
Karen
[Service Price Timeliness Technician]
2017-12-20
IRVIN & DARLEEN
[Professionalism]
2017-12-20
Ashley
[Service Price Timeliness Technician] Having been through a few pool companies (because of our home warranty constant) I can say that Eden is far and away the most professional and generally attentive I have worked with. Thank you
2017-12-20
Erin
[Service Price Timeliness Technician] I've been very pleased with Eden pool service. Prompt and courteous technicians the dispatch service that allows you to track their arrival and they seem knowledgeable. Will have to wait a few days to see if the repair works to confirm that though!
2017-12-15
Jerry
[Service Timeliness Technician] Chris was great and I would like to say thank you to Eden Pool Service for taking care of all of my filter problems.
2017-12-13
BARBARA
Other than them not fixing the pool heater the first time in October the experience and service were good
2017-12-08
MR
[Coverage]
2017-12-07
Jerry
[Service Timeliness Technician] Chris was great. Advised me of the problem and what Eden Pool Service was going to do to correct the situation. Thanks Chris for coming to my house today on this cold and rainy day.
2017-12-06
Andrew
[Service Technician] Chris Was great took care of the problem easy for me
2017-12-05
JOHN
[Service Timeliness Technician]
2017-12-05
STEPHANIE
[Coverage] I tried to select all 4 boxes... timeliness professionalism problem resolution and coverage. They've been working with me for 3 months trying to fix this and they helped and saw it all the way through to the end friendly and professional all the way to replacement.
2017-12-05
ORLANDO & ADRIANA
[Problem Resolution] Skillful technicians were courteous and eager to answer questions and worked diligently.
2017-12-04
TROY
[Problem Resolution]
2017-12-02
WILLIAM
[Service Price Timeliness Technician]
2017-12-01
JODY
[Timeliness] Very professional and helpful. Good communication too. Always knew when to expect them.
2017-12-01
Rebecca
[Service Timeliness Technician] Jay was outstanding and worked through his back pain issues. Very pleased with the service.
2017-11-29
John
[Service Price Timeliness Technician]
2017-11-29
John
[Service Technician] Chris was courteous and professional. The repairs resolved the problem.
2017-11-29
Jerry
[Service Technician] I thought the technician did an excellent job with cleaning my filter and troubleshooting the error message I'm receiving.
2017-11-28
DONALD & ANGELA
[Problem Resolution] They do great work. Are communicative and professional. Would recommend them.
2017-11-22
Edward
[Service Timeliness Technician] Jay did an excellent job again!
2017-11-21
Kathy
[Service Timeliness Technician] Jay knew exactly what to do to get it running. Double thanks to him!
2017-11-17
Lynne
[Service Price Timeliness Technician] Chris and Kent were very professional and did a very thorough job.
2017-11-15
Susan
[Service Price Timeliness Technician] Chris is awesome very professional courteous and helpful!
2017-11-15
ANGIE
[Problem Resolution] We received timely professional service and the problem was resolved with no issues.
2017-11-14
JOHN&DONNA
[Professionalism] Figured out the problem. Fixed it. It's all good!
2017-11-14
RENE
[Problem Resolution] Friendly professional service and accurate diagnosis.
2017-11-12
TAMMY
[Professionalism] Fixed problem quick. Showed up on time.
2017-11-10
Scott
[Service] Excellent communication. Great with timing.
2017-11-10
Lori
[Service Price Timeliness Technician] Great company! Very professional and helpful.
2017-11-09
WILLIAM
[Problem Resolution]
2017-11-09
STEVEN & APRIL
[Service Timeliness Technician]
2017-11-08
WILLIAM
[Coverage]
2017-11-06
Thomas
[Technician]
2017-11-03
CINDY
[Professionalism] All of the above.
2017-11-03
MARIO
[Professionalism] Thoughtful timely diagnosed the issue followed through ! This is the service we all hope for but unfortunately rarely come across !
2017-11-02
Lori
[Service Timeliness Technician] Not sure about price yet. Waiting on quote for anything not covered by home warranty.
2017-11-02
CLINT & TAMMIE
[Timeliness] I would mark all of the above. I am very happy with the full experience.
2017-10-30
RICARDO
[Professionalism] Extremely knowledgeable. Fix the problem.
2017-10-27
Sarah
[Service Timeliness Technician] Y'all are always honest about coverage and what you are doing. I never have to question quality of work or when y'all will arrive!
2017-10-24
John & Barbara
[Service Timeliness Technician]
2017-10-24
ALFONSO
[Service]
2017-10-20
ALFONSO
[Professionalism] Excellent fast and solve it
2017-10-20
Kenneth
[Service Price Timeliness Technician] Jay did an excellent job installing the swim/spa heater. He was on time and completed the installation quickly. Eden had a great price on the heater including installation. I give the highest possible rating to Eden. The sales team was also excellent. They get the highest recommendation.
2017-10-18
Michael
[Service Technician]
2017-10-18
Alan
[Service Price Timeliness Technician] Kent was very knowledgeable and solved my problem. He came out same-day. Very pleased.
2017-10-17
MARK & RHONDA
[Problem Resolution] They were timely professional & repaired our pool heater.
2017-10-12
Allen
[Service Timeliness Technician]
2017-10-11
Mark
[Service Price Timeliness Technician]
2017-10-09
Mark
[Service Price Timeliness Technician]
2017-10-04
Monica
[Service Timeliness Technician] My tech Andy was really nice and did a great job! Thank you
2017-10-03
Claudine
[Service Price Timeliness Technician]
2017-10-02
KERRI/DAVID
2017-09-29
ROGER & LINDA
[Service Price Technician] Would have appreciated a more accurate arrival estimate
2017-09-29
Noor
2017-09-28
MICHAEL
[Coverage]
2017-09-28
JOE & DIANE
[Technician] Excellent service excellent technician.
2017-09-27
Craig
[Service Price Timeliness Technician] Chris did a great job at diagnosing and repairing my pool system. He was on time and answered all of my questions. Will definitely be doing business with Eden Pool Svc from now on!!
2017-09-26
KERRI/DAVID
2017-09-22
Marcus
[Service Timeliness Technician] Technicians are great! They are helpful and answer questions knowledgeably. Price is ok.
2017-09-21
VINCENTE
[Problem Resolution] Arrived per scheduled appointment. Very professional.
2017-09-19
EDUARDO & MEGAN
[Professionalism] Jay is great. We appreciate him discussing all aspects of the issue (cause fix preventative maintenance etc.).
2017-09-19
CHARLES
[Problem Resolution]
2017-09-18
Claudine
[Service Price Timeliness Technician] Excellent company!!!
2017-09-18
Doyle
[Service Timeliness Technician] There are quite a few leaves. Etc. In the pool may have blown in after service
2017-09-13
VINCENTE
[Timeliness] They showed up the next day with experience technician.
2017-09-13
TOM & MADELYN
[Service]
2017-09-13
Erin
[Service Timeliness Technician] You guys got the job done the first time and correctly! We've waited for months for other companies to try and resolve this. Thank you so much!
2017-09-12
Andrew
[Service Price Timeliness Technician]
2017-09-12
CRAIG
[Problem Resolution]
2017-09-12
DONALD
[Problem Resolution] the only issue and it turned out to not be one is that they scheduled an appointment without consulting me first. I could make it so not an issue
2017-09-08
DEREK & REBECCA
[Service Price Timeliness Technician]
2017-09-08
Mark/Gayle
[Service Price Timeliness Technician]
2017-09-07
Don
[Service Timeliness Technician] great follow up on warranty! Thank You!
2017-09-07
KARIN
[Problem Resolution] Jay did an awesome job diagnosing the problem and fixing it promptly
2017-09-06
ANGIE
[Timeliness] Quick turn around and professional technicians.
2017-09-06
NOELLE AND BRYAN
[Professionalism] I had to call to get them back out after the initial service call. But they came out immediately and we're highly professional.
2017-09-06
JOE & DIANE
[Problem Resolution]
2017-09-06
EDWARD & SUZANNE
[Problem Resolution] I would check all if it allowed great job.
2017-09-02
CLIFTON
[Professionalism] Everything was great. The only negative was that AHS denied our claim due to the flood and no one notified us
2017-09-02
TODD
[Service Price Timeliness Technician]
2017-09-01
Thomas
[Service Technician]
2017-08-31
Stanley
[Service Timeliness Technician]
2017-08-31
EDWARD & SUZANNE
[Timeliness]
2017-08-30
RICHARD
[Problem Resolution]
2017-08-25
Valerie
[Service Price Timeliness Technician] They are awesome. Efficient and knowledgeable. Our pool has never looked better.
2017-08-25
Grayson
[Service Price Timeliness Technician]
2017-08-23
Ken
[Service Price Timeliness Technician]
2017-08-21
Thomas
[Service Technician]
2017-08-21
John
[Service Price Timeliness Technician]
2017-08-18
SEARCY
[Professionalism]
2017-08-16
KERRI/DAVID
[Technician] Kent seemed to have full knowledge of the system and explained it very well.
2017-08-16
STEVEN AND CYNTHIA
2017-08-15
ROBERT & KATHI
[Problem Resolution] The technician was on time was friendly and prompt about correcting the problem. He didn't have to guess at it either but was able to diagnose the issue and get us back running again. I heartily recommend Eden Pool Service!
2017-08-14
Jeffery
[Service Price Timeliness Technician] All good except receiving estimate on job from office before serviceman arrived. I had to call instead of being called.
2017-08-11
Ed
[Service Timeliness Technician]
2017-08-11
Delon
[Service Price Timeliness Technician] The Eden team addressed all our needs in a timely matter. The team is highly professional and a pleasure to work with!
2017-08-11
LENYRA
[Professionalism] Great customer service and able to resolve the problem in a timely manner
2017-08-10
JAMES & FRANCES
[Problem Resolution] Third time they've addressed issues this year. Always Great! These folks are stars.
2017-08-10
MICHAEL
[Service]
2017-08-10
RICHARD
[Problem Resolution] Everything was perfect!
2017-08-10
JACKIE
[Professionalism] Awesome awesome company and employees
2017-08-09
JOE & DIANE
[Problem Resolution] Great company . Excellent service
2017-08-08
AMY
[Professionalism] All of the above are top rated!
2017-08-07
Stanley
2017-08-07
ROBERT
[Professionalism] Chris was excellent. He ageeed that the actuator was the problem and replaced it in about 10 min.
2017-08-07
WAYNE
[Technician]
2017-08-07
DAVID
[Problem Resolution]
2017-08-04
MICHAEL
[Problem Resolution] I could only choose one of the four reasons above but I really wanted to choose three...Problem Resolution Timeliness and Professionalism.
2017-08-04
Matt
[Service Technician]
2017-08-04
Kathy
[Service Price Timeliness Technician] Technician was very professional. I believe I made the correct choice . Thank you.
2017-08-02
BRAXTON & YVONNE
[Problem Resolution] Some delay due to illness and weather but they always kept in touch.
2017-08-01
Bill
[Service Technician]
2017-07-28
WAYNE
[Professionalism]
2017-07-28
JOE & DIANE
Always fixes problem . Fast service . Very pleased
2017-07-27
Mary
[Service Price Timeliness Technician] I appreciate the time Kenny took to answer the many questions I had about our pool. He also did a great job replacing our cleaner hose. Thanks.
2017-07-27
CHARLES AND JOHNDA
[Service Price Timeliness Technician] The tech that came out was great! He didn't try to do anything that didn't need to be done. We were going to have him clean the filter which would not have been under the warranty but he told us it didn't need it.
2017-07-26
Marcus
[Service Price Timeliness Technician] Great pool school organized and covered all the basics efficiently and clearly. I was also very happy with the process of setting up the appointment and the text updates/reminders.
2017-07-25
GERALDINE
[Problem Resolution] Very helpful and knowledgeable and willing to teach too! Very good experience.
2017-07-24
JOE & DIANE
[Professionalism] Always punctual professional and fixes the problem.
2017-07-21
JOHN
[Service] Love Jay. He was very knowledgeable and helpful. Timeliness was a bit neglected. I had a window of 8-5 and when I checked the day before I was given 11-3 so we did not run errands during that time and then no one showed up. I was a little frustrated with that however I have loved each technician that has been out. We are considering using Eden for weekly service calls.
2017-07-20
Dean
[Problem Resolution]
2017-07-20
Thomas
[Service Technician]
2017-07-18
DANIEL
[Problem Resolution]
2017-07-18
Hank
[Service Price Timeliness Technician] This was a call back. Service has been great. Very prompt. Hope we got it this time. Thanks
2017-07-18
TAMMY
[Problem Resolution] Great service from the technician. I would prefer a little more communication when ordering parts and ETA for return service.
2017-07-18
PAM
[Professionalism] Experience te h
2017-07-18
JEFF AND CASSIE
[Professionalism]
2017-07-17
Jerry
[Service Timeliness Technician] Jay Hernandez (service rep) was great and Vince answered all of my questions. Will use Eden Pool Services on any and all future needs.
2017-07-14
Cindy
[Service Price Timeliness Technician] Thank you again for all of your help. Jay Chris and Erin are the best. Waterfall is flowing again!!
2017-07-13
Mike
[Service Price Timeliness Technician]
2017-07-13
Catrina
[Technician] He was very helpful
2017-07-11
CARMEN & STACY
[Service Timeliness Technician] Service is always amazing. I normally go through my home warranty but always request Eden Pool Service because they know their stuff.
2017-07-07
OPAL
[Problem Resolution] Installer was very professional and got problem taken care in a timely manner. Eden is a great pool company Recommended to my friends at church.
2017-06-30
LONNIE & LETTY
[Problem Resolution] I will personally ask for Joe with Eden pool service for every call I have. He is very knowledgeable and timely.
2017-06-29
PAUL
[Professionalism] Outstanding technician polite knowledgeable
2017-06-29
JAMES
[Professionalism]
2017-06-29
DONNA
[Professionalism] Great job
2017-06-27
OLGA
[Professionalism] Excellent Customer Service at its best! Very professional in handling calls which was very helpful during a challenging situation. I was very impressed with the way they updated me on the status of the schedule including a photograph of the Technician who will be coming to my home. This is my first year with American Home Shield and Eden Pool made it easier for me to renew my contract. Thank you Vince Chris and Jay. Hats off to all of you!!!
2017-06-26
Thomas
[Service Technician]
2017-06-26
Andy The customer did not leave a message
2017-06-23
JACKIE
[Problem Resolution] I love being able to track the technician !
2017-06-23
Charles
[Service] New vent valve leaked and spraying water I put Teflon thread tape to repair it
2017-06-21
Lynn
[Service Price Timeliness Technician]
2017-06-21
DAN
[Service Price Timeliness Technician] Great company to do business with.
2017-06-20
Dom
[Service Timeliness Technician]
2017-06-16
Charles
[Service Price Technician]
2017-06-15
Willette
[Service Technician] Great Customer Service
2017-06-15
Jennifer
[Service Technician]
2017-06-15
LINDA & GARRY
[Professionalism] Technician was extremely knowledgeable and efficient.
2017-06-12
Andrea
[Service Price Timeliness Technician] Great service!
2017-06-12
Margaret
[Timeliness]
2017-06-07
Gina
[Service Timeliness Technician]
2017-06-07
Margaret
[Timeliness]
2017-06-06
Suzanne
[Service Price Timeliness Technician]
2017-06-06
ROBERT
[Problem Resolution]
2017-06-02
Suzanne/Keith
[Technician] Chris was great no complaints. Very honest and that's what's important.
2017-06-02
Andrea
[Service Price Timeliness Technician]
2017-06-02
CHRISTOPHER
[Professionalism] You guys are always great!
2017-06-01
BRIAN AND CYNTHIA
[Problem Resolution] Timely complete no hassle
2017-05-26
Mike
[Service Price Timeliness Technician] Professional courteous fix the problem
2017-05-26
TOMASITO
[Professionalism] Excellent customer service! The office staff is very knowledgeable and efficient; and their technician was on time and conducted exhaustive check up of problem. Completed service and repair in an accurate and timely manner. Thank you!!
2017-05-26
CINDY
[Problem Resolution] The service man was very congenial professional and knowledgeable.
2017-05-26
CHRIS & JEANNA
[Professionalism] Very professional. Great communication. Timely
2017-05-26
Gwendolyn
[Timeliness]
2017-05-26
Cindy
[Service Price Timeliness Technician] My experience started of rough with Eden Pools. However with your new staff in place I am very Happy and a satisfied customer of yours. Will use Eden pools for all of my hot tub repairs
2017-05-24
Mike
[Service Price Timeliness Technician] On time professional service completed
2017-05-23
Mike
[Service Price Timeliness Technician] I'm time professional friendly people good service
2017-05-23
ADAM
[Timeliness]
2017-05-22
Phillip/Ella
[Service Technician] The only thing I can say is keep doing what you do
2017-05-22
Donna
[Service Price Timeliness Technician]
2017-05-22
MIKE & STEPHANIE
[Problem Resolution] Showed up on time troubleshooting was excellent and very professional! Highly recommend them.
2017-05-19
ABRAHAM & DORY
[Problem Resolution] Great work and nice guy
2017-05-19
Sandy
[Coverage] Clean professional knowledgeable friendly and on time. I reccommend Eden pool and thank American Shield for sending them.
2017-05-19
Rodney
[Service Timeliness Technician] Great service
2017-05-18
Kevin
[Service Technician] Equipment was fixed right the first trip the Technician was thorough and made sure that I was satisfied before he left.
2017-05-18
GAYLE
[Professionalism] This man was all of the above would not let me choose them all are I would have. Thanks
2017-05-17
Ray
[Service Timeliness Technician]
2017-05-16
John
[Service Timeliness Technician] Overall very good staff and customer service..
2017-05-16
Anita
[Professionalism]
2017-05-15
Loc
[Service Timeliness Technician]
2017-05-12
Ray
[Service Timeliness]
2017-05-11
DERRICK
[Professionalism]
2017-05-10
Mike
[Service]
2017-05-10
Floyd
[Service Timeliness Technician] Technician readily identified and fixed the problem. Very satisfied with today's work.
2017-05-10
Don
[Service Price Timeliness Technician] Knowledgeable and very helpful
2017-05-08
Andrea
[Service Timeliness Technician] Chris was very professional and polite. Price for pump seemed high but I have no other company to compare prices. Thank you for being so professional and on time. I would like to acquire quarterly service for my spa.
2017-05-08
ANTHONY & ANITA
[Problem Resolution] The technician Jay was very prompt professional and had the part we were searching for right in his truck! He read my mind because he brought it thinking we might need it!
2017-05-04
Mary
[Service Price Timeliness Technician] I am very pleased with how Eden Pool Service accurately diagnosed and fixed several issues we had with our pool.
2017-05-03
Brent
[Service Timeliness Technician]
2017-04-28
MONYA
[Problem Resolution] Came out and discovered another problem which was fixed pronto! i'm VERY happy with their quick response professionalism and resolution. Gave me info i didn't know i needed! Highly recommended!
2017-04-28
Jessica
[Service Timeliness Technician] This is a common complaint. Communication! Customer service technicians go above and beyond. BUT this is the third time where they- either manager or person in charge failed to communicate with me the solution. I could have gotten a new motor and a warranty for the price of fixing the housing. They conduct business like they don't have time to go over options. This is the 3rd experience like this. Again they always conduct themselves professionally and courteously but lack in providing the best service possible because they lack thoroughness of what works best for the customer -me. I would recommend them HIGHLY if not for this. I'm bleeding $ because it's patching a problem where we could have knocked out a broader solution from the get go. I find they don't communicate with one another -huge long-term problem.
2017-04-28
Shane
[Service Timeliness] Ease of use
2017-04-28
DAVID AND ALLISON
[Professionalism] David was very professional and helping explain problem resolution.Good customer service
2017-04-28
Jason
[Service Timeliness Technician] Very helpful and professional service
2017-04-28
Laticia
[Service Price Timeliness Technician] He was awesome caring concerned couldn't ask for more
2017-04-25
DAVID & DONNA
[Problem Resolution] Quick service David was able to answer any questions we had with professionalism. Very friendly. Fixed our problem without any trouble after he got the parts he needed. So far we are very satisfied.
2017-04-24
Jill
[Service Price Timeliness Technician]
2017-04-22
Barbara
[Service Timeliness Technician] Austin was excellent at explaining what I needed to keep my spa clean.
2017-04-22
ANN
[Technician]
2017-04-20
CHIP
[Problem Resolution] Guys did a good job getting out to fix the problem.
2017-04-14
RENE
[Problem Resolution] I wish I could select all categories. Thank you!
2017-04-14
DARLENE
[Problem Resolution]
2017-04-14
DONNA
[Service Technician]
2017-04-10
JAMES
[Problem Resolution] This was a tough repair due to available parts issues. They worked through the issues and fixed the issues with the hot tub
2017-04-07
WILLIAM
[Timeliness]
2017-04-07
Sally
[Service Timeliness Technician] David was our guy today and he was amazing. Wished we could have him all the time. He explained where we could understand and actually took the time to explain and answer our questions.
2017-04-07
Tim
[Service Technician] Very knowledgeable & friendly.
2017-04-06
MELODY Everything went very well. James was on time very professional and very knowledgeable.
2017-04-05
Chris
[Problem Resolution]
2017-04-04
Nathalie
[Service Price Timeliness Technician] Awesome!
2017-04-02
Mark
[Service Timeliness]
2017-03-30
BRIAN
[Timeliness] Jay was great. Professional knowledgeable and friendly. He had the repair done in no time. Took AHS warranty and Eden 3 weeks to get the parts and send someone out.
2017-03-29
ROBERT
[Professionalism]
2017-03-29
James
[Technician]
2017-03-28
SHANE AND JENNIFER
[Service Timeliness Technician]
2017-03-28
THOMAS It was all good.
2017-03-26
Mr.
[Technician] Jay was great. Fixed issue too quick.
2017-03-25
Debbie
[Service Timeliness Technician] This guy came out in the storm and lightening and was very professional. He kept me informed. Thanks much
2017-03-25
Tracy
[Service Price Timeliness Technician] Loved the follow through by calling us and telling us exactly what they had to do. We were not in town when the service was done. Great Job!!
2017-03-24
KEVIN AND MARY
[Professionalism] Eden pools in conjunction with American home Shield is a process I would not change congratulations !!
2017-03-23
TERRI
[Problem Resolution] Everything I needed was taken care of very professional
2017-03-23
Carol
[Service Price Timeliness Technician] Nothing negative to report. All was positive. Will call them again.
2017-03-23
Betty
[Service Price Timeliness Technician] Kenny was very knowledgeable and informative. He stayed busy working to solve my problem.
2017-03-22
RICHARD & MICHELLE
[Professionalism] Knew his stuff!
2017-03-20
Gabriel
[Technician] Really nice guy
2017-03-20
James
[Service Price Technician]
2017-03-18
Alison
[Service Price Timeliness Technician]
2017-03-17
WILLIAM
[Service Price Timeliness Technician] Excellent service all round
2017-03-17
KEVIN AND MARY
[Timeliness Problem Resolution Professionalism Coverage] Five star service
2017-03-15
Gwenn
[Service Price Timeliness Technician]
2017-03-15
John
[Service Timeliness Technician]
2017-03-14
DON & GAIL
[Service Price Timeliness Technician] Jay Vince and Tom were great to work with. Appreciate their time and patience as we worked thru the problems.
2017-03-14
Brian
[Service Price Timeliness Technician] Very pleasant experience!
2017-03-13
MICHAEL
[Timeliness Problem Resolution Professionalism Coverage] Antonio was fantastic! My pool is working great! We are super happy!
2017-03-10
Suzanne/Keith
[Technician] Jay was great. He explained so I could understand what the problem was. Very impressed with him.
2017-03-10
Julia
[Service Price Timeliness Technician]
2017-03-07
Michael
[Service Price Timeliness Technician] Excellent service technician!
2017-03-07
AARON
[Timeliness Problem Resolution Professionalism Coverage]
2017-03-07
JAY AND BRENDA
[Timeliness Problem Resolution Professionalism Coverage]
2017-03-07
JAY
[Timeliness Problem Resolution Professionalism Coverage]
2017-03-03
Cathy B.
[Service Price Timeliness Technician] We are very pleased and impressed with the service we got. Your competitors should take lessons from you!
2017-03-03
SETH & ALISON G.
[Problem Resolution Professionalism] Excellent service.
2017-03-03
Aaron M.
[Timeliness Problem Resolution Professionalism Coverage] The pool technician (Antonio) was very timely professional and courteous looking at all of the issues I had and explaining covered services.
2017-03-03
Cindy S.
[Service Price Timeliness Technician]
2017-03-02
William C.
[Service Price Timeliness Technician]
2017-03-02
DAVID AND ALLISON W.
[Problem Resolution Professionalism] Service guy was very professional and polite
2017-03-02
Kal K.
[Service Timeliness Technician] I didn't get the cleaning visit email from the technician (but this may be because I'm a new customer and may not be setup in the system yet).
2017-03-01
Dan/Ro N.
[Technician]
2017-02-28
Rosalind T. [Service Price Timeliness Technician]
2017-02-27
Doyle L.
[Service Price Timeliness Technician] The best experience that we have had with pool service
2017-02-24
Chad T.
[Technician] Jay was super nice and a quick worker.
2017-02-21
JOHN T.
[Timeliness Problem Resolution Professionalism]
2017-02-17
JOEY H.
[Professionalism]
2017-02-16
DAVID & CATHY W.
[Problem Resolution]
2017-02-16
CLARE G.
[Problem Resolution] Feedback on the repair progress was lacking. No word after initial diagnosis but repair was completed after (I assume) that parts were ordered. Pool motor is running quiet again so I'm happy...
2017-02-13
CHRISTOPHER & CRYSTA A.
[Timeliness Problem Resolution Professionalism Coverage]
2017-02-10
TODD & MELISSA L.
[Timeliness Problem Resolution Professionalism]
2017-02-07
Bruce M.
[Service Timeliness Technician]
2017-02-07
Laura M.
[Service Price Timeliness Technician]
2017-02-07
Dan T.
[Timeliness Problem Resolution Professionalism]
2017-02-07
DUSTIN & NATALIE H.
[Timeliness Problem Resolution Professionalism Coverage] Jay the tech was great got text before arrival and after service was completed. Very happy with Eden Pools
2017-02-07
Donna W.
[Service Price Timeliness Technician]
2017-02-01
Sheila F.
[Service Timeliness Technician]
2017-01-27
ROGER D.
[Timeliness Problem Resolution Professionalism Coverage] Eden Pools is very professional respectful & knowledgeable.
2017-01-27
TIMOTHY W.
[Timeliness Professionalism] Good job
2017-01-27
Luke J.
[Service Price Timeliness Technician] John is a very good technician. Very professional and polite.
2017-01-27
Billy M.
[Service Timeliness Technician]
2017-01-26
Tracy A.
[Service Price Timeliness Technician] Fantastic tech. Great customer service!
2017-01-24
Julia R.
[Service Price Timeliness Technician]
2017-01-23
DAN O.
[Timeliness Problem Resolution Professionalism Coverage] Excellent company to do business with.
2017-01-19
Jennifer M.
[Service Technician] Tech was very knowledgeable and polite.I would though like a shorter wait window.
2017-01-19
Debby W.
[Service Price Timeliness Technician] Great service thanks. John really knows what he is doing
2017-01-19
Jack S.
[Service Technician] Very impressed with the way you stay in touch with your customers communicate status and make sure things go well. Coupled with outstanding Technicians I am ready to switch pool service providers! Let's get this heater replaced and give me a proposal for weekly service.
2017-01-17
BRIAN H.
[Service Technician] Johnny is knowledgeable informative and is one of the best technicians I've ever encountered.
2017-01-17
Casey S.
[Service Price Timeliness Technician]
2017-01-16
CHRISTI A.
[Service Price Timeliness Technician] Our tech(S) were super helpful answered all of our questions and explained everything to us as well as showed us. They were very professional and friendly.
2017-01-13
Phillip S.
[Service Price Timeliness Technician]
2017-01-12
LEE B.
[Service Timeliness Technician]
2017-01-10
Julie B.
[Service Price Timeliness Technician] Great communication before the service and during. I am still waiting on a receipt though. Also it looks like my pressure reading is super high and that wasn't addressed at the time of service. A few loose ends still.
2017-01-09
CHRISTOPHER C.
[Service Price Timeliness Technician]
2017-01-06
ANN S.
[Timeliness Problem Resolution Professionalism] I have had 4 companies sent here by AHS. I will now only deal with these folks.
2017-01-06
SHANE AND JENNIFER C.
[Timeliness Problem Resolution Professionalism Coverage]
2017-01-05
JARED & JOANNA B.
[Timeliness Problem Resolution Professionalism Coverage]
2017-01-04
Mo E.
The girl that called Monday and Austin that serviced our pool both did a great job
2017-01-03
Cynthia M.
Very polite pleasant friendly.
2016-12-23
Kolbi C.
My rep was very good very informative
BEFORE AND AFTER
POOL CLEANING:
GUARANTEE
If you find you are not satisfied with a pool cleaning just let us know promptly and we'll re-clean it for free. Please be sure to tell us the day you had your cleaning or right away the next day - within 36 hours. This will help us identify potential causes and correct this for the future.
This Guarantee means we will re-clean your swimming pool free of charge and ensure all the appropriate items on your Pool Maintenance Report have been performed to your satisfaction if notified within 36 hours.
This Guarantee further means we will issue a full refund on the pool cleaning service visit in question if you reported it with in the first 36 hours and we were unable to re-clean the swimming pool to your satisfaction. *instances outside of our control excluded
POOL CLEANING IN THE CONROE AREA
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LET OUR FAMILY GIVE YOU MORE TIME WITH YOURS!
POOL CLEANING, CLEANING COMPANIES, EDEN POOL SERVICE, CONROE
EXPERIENCED
FAMILY OWNED
VETERAN SUPPORTED
_________________________
WEEKLY swimming POOL
CLEANING STARTING AT$40 and
Hot tubs and SPAS at$25
Service, cleaning, REPAIRS,
Maintenance, AND REMODELS!
CONROE, TX - WOODLANDS area